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Customer satisfaction

Dear Participant,

Thank you for taking the time to participate in this survey.

As part of a bachelor thesis, we would like to measure the satisfaction of our customers and expand our understanding of their needs and wishes.

The questionnaire will take about 5 minutes to complete, so please take your time and read the questions carefully.

Please answer the survey truthfully throughout. There are no wrong or right answers; your answers apply individually only to you. We are interested in your personal opinion.

The survey is anonymous, the answers are treated as strictly confidential and cannot be traced back to you personally. By confirming the data protection guidelines, you agree to the processing of your data.

We look forward to your participation and are at your disposal for questions or suggestions at the following e-mail address: z.francus@christianpfeiffer.com

There are 21 questions in this survey.